Privacy policy
Last updated: September 2026
Archive Coffee is operated by Archive Design Ltd (company number 17222858), registered office: Archive Coffee, Unit 52, 464 Edgware Road, London, W2 1AH. Archive Design Ltd is the data controller for the personal data described below.
Data we collect
We may collect:
- your name, delivery and billing address, email address and phone number when you place an order or contact us;
- payment and transaction information. Payments are processed securely by our payment providers and we do not store your full card details ourselves;
- order history, returns and subscription details;
- information you provide when contacting us;
- marketing preferences and email engagement, where applicable; and
- technical and usage information, such as your IP address, browser or device information and how you use our website, through cookies and similar technologies.
How we use your information
We use your personal information:
- to process payments, fulfil and deliver orders and manage subscriptions;
- to respond to enquiries and handle returns, refunds and customer service;
- to maintain the security of our website, prevent fraud and protect our business and customers;
- to send marketing communications where permitted. You can unsubscribe from marketing emails at any time;
- to comply with legal, accounting and tax obligations, including VAT record-keeping; and
- to understand how our website is used and improve our products, services and website.
Legal basis for using your information
We process your personal information where necessary:
- to perform our contract with you, for example to process and deliver an order;
- to comply with our legal obligations;
- for our legitimate business interests, such as operating, improving and protecting our website and services, where those interests are not overridden by your rights; or
- where you have given consent, where consent is required. You can withdraw your consent at any time.
Who we share your information with
We share personal information only where necessary to operate our business and provide our services.
This may include Shopify, payment processors, email and marketing providers such as Klaviyo, delivery couriers, fulfilment partners, professional advisers and other service providers involved in operating our website or fulfilling your order.
We may also disclose information where required by law.
We do not sell your personal information.
Shopify
Our online store is powered by Shopify. Shopify processes certain personal information in connection with your use of our website and the operation of our store.
Shopify may use service providers or process information in countries outside the UK in accordance with applicable data protection requirements.
International transfers
Some of the service providers we use may process or store personal information outside the UK.
Where personal information is transferred internationally, we and our service providers use appropriate safeguards where required by data protection law.
How long we keep your information
We keep personal information only for as long as necessary for the purposes for which it was collected and to meet our legal and regulatory obligations.
Order, accounting and tax records are normally retained for up to six years where required for legal and tax purposes.
Marketing information is generally retained until you unsubscribe, withdraw your consent where applicable, or ask us to delete it, unless we have another lawful reason to retain it.
Your rights
Under UK data protection law, depending on the circumstances, you may have the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information;
- ask us to restrict how your information is used;
- object to certain uses of your information;
- receive or transfer certain personal information in a portable format; and
- withdraw your consent at any time where we rely on consent.
You also have the right to object to the use of your personal information for direct marketing at any time.
To exercise your rights, contact us at office@archive-coffee.com.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been mishandled.
Cookies
Our website uses cookies and similar technologies to operate essential website functions, remember preferences, understand how the website is used and, where applicable, support analytics and marketing.
Where required, we will ask for your consent before using non-essential cookies. You can also manage your cookie preferences through the options provided on our website and through your browser settings.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process personal information.
The latest version will be published on this website.
Contact us
For questions about this Privacy Policy, how we use your personal information or to exercise your data protection rights, contact:
Archive Coffee / Archive Design Ltd
Unit 52, 464 Edgware Road, London, W2 1AH